Learner Recognized as Top Trainer
Training Magazine has named Tracy Lendi, a doctoral learner in the School of Education Training and Performance Improvement program, as one of this year’s Top 10 Young Trainers. Her never-say-no enthusiasm for training and innovative approaches caught the attention of clients and employers who nominated her.
“Complacency is your worst enemy,” is her motto, reflecting a perspective that trainers need to keep learning themselves—in addition to using creative approaches to teach others. One way Tracy keeps her staff learning is through developmental job rotations. Everyone experiences design, development, and training roles, as well as the business side of budgeting and vendor selection.
Her staff at Standard Parking faces instructional design challenges since some workers have little or no internet access and others would find it difficult to attend live training. So training is designed for deployment through different methods—live, online and by interactive CD-Rom. To reinforce lessons learned, Tracy developed an approach to rewards and recognition that encourages managers to give timely “Kudos” to successful employees.
At Capella, Tracy’s doctoral research will explore emotional intelligence in online learning. She wants inquire into ways to draw on emotional intelligence, multiple intelligences, and adult learning theory to better meet the needs of workers and develop their leadership capacities (Gardner, 1983, 2007; Goleman, 2004, 2006; Knowles, 1990). As a scholar practitioner she will undoubtedly bring her award winning insights about training into her research and writing.
If you have questions about training innovation, post them here and Tracy will respond.
Resources:
Gardner, H. (1983). Frames of mind: the theory of multiple intelligences. New York: Basic Books.
Gardner, H. (2007). Five Minds for the Future. Boston: Harvard Business School Press.
Goleman, D. (2004). What makes a leader? Harvard Business Review, 82(1), 82-91.
Goleman, D. (2006). Emotional Intelligence: Why it can matter more than IQ (10th Anv. ed.). New York: Bantam.
Knowles, M. (1990). The Adult learner: Neglected species (Fourth ed.). Houston: Gulf Publishing.
This entry was posted on Tuesday, August 26th, 2008 at 6:49 am and is filed under Current Topics, Featured Posts. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
